First time. Easy, same week availability. Four ladies arrived punctually. They did a deep clean. Our 2 bed, 2.5 bath town home took them 2.5 hours. They cleaned the oven, microwave, fridge, cleaned windows and most impressively, cleaned our bamboo floors WITH NO STREAKS. That's it, I'm handing over all my pennies to these ladies and bow down to their cleaning prowess. The total cost was $200. Very very happy happy!